Services & Pricing
Table of Contents
- Why I Charge Service Fees
- Why Choose Me?
- Office Hours
- Communication Guidelines
- Vacation Package Planning Fees
- Custom Trip Planning Fees
- Refund & Cancellation Policy
- Payment Terms
- Limitations of Liability
- Terms and Conditions
Why I Charge Service Fees
Planning a trip can feel overwhelming. I want to make it simple and clear for you.
I do charge some fees, which I’ll explain later. These fees let me spend the time needed to find the right vacation for your family — not just any trip.
You’ll know exactly what’s included, what to expect, and how we’ll work together. No pressure and no surprises. Just honest, clear info so you can feel good about moving forward.
Why Choose Me?
Unlike agents who rely solely on commissions, my service fees ensure that your family’s unique needs are my top priority. You’re not just getting a travel agent—you’re gaining a trusted partner invested in your family’s happiness and well-being.
- Specialized Expertise: Autism-friendly travel planning with certifications and personal experience.
- Customized Itineraries: Tailored trips aligning with your family’s preferences and sensory needs.
- Time-Saving Convenience: I handle all details from research to bookings and troubleshooting.
- Advocacy & Support: Ensuring accommodations for autism-specific needs and assisting with challenges.
- Stress-Free Planning: I help alleviate the overwhelm of vacation planning for families with specific needs.
Office Hours
Tuesday to Saturday: 1:00 PM – 8:00 PM
Feel free to reach out during these hours. Messages sent outside of these times will be responded to during the next available time.
Communication Guidelines
- Preferred Method: Email (responded to within 24 hours)
- Urgent Matters During Travel: Phone or text
Vacation Package Planning Fees
(Disney, Cruises, All-Inclusive Resorts)
Service | Fee | Description |
---|---|---|
Initial Consultation | Free | We’ll spend 30 minutes talking about your family’s travel needs. This gives me the info I need to start planning. |
Planning Services (includes up to 3 customized quotes) | $150 + tax | After our call, I’ll create up to 3 personalized vacation quotes tailored to your family. This fee covers the time, research, and expertise I put into making sure the options are the right fit. |
Flights (if not included in package) | $25 + tax/person (max $100 + tax) | I’ll handle your flights separately if they aren’t included in your package. |
À La Carte Services | $40 + tax/hour | Extra help with travel details or one-off requests, charged hourly. |
My Travel Knowledge | Priceless | Always included when you book your vacation with me. |
Custom Trip Planning Fees
Service | Fee | Description |
---|---|---|
Complimentary 30-Minute Travel Consult | Free | A complimentary session to explore your travel goals, preferences, and vision for your trip. |
Basic Planning Fee | $150 + tax | General travel advice and itinerary ideas |
Custom Itinerary & Quote | $300 + tax | Fully customized itinerary with up to 2 edits |
Flights | $25 + tas/person | Max charge of $100 + tax |
À La Carte Services | $40 + tax/hour | Tailored assistance for your specific needs |
My Travel Knowledge | Priceless | Complementary with your booked vacation |
Refund & Cancellation Policy
- All service fees are non-refundable.
- Supplier Cancellation Fee: Supplier-imposed cancellation fees
- Sensory Friendly Vacations Cancellation Fee: Up to $500 for trips cancelled within 60 days of travel. If a trip is cancelled due to missed payment deadlines, we may charge a no-payment fee of at least $200. These fees will never be more than the commission we expected to earn.
Payment Terms
- Method: Credit card only
- Timing: Full payment required before services, except hourly-based tasks
- Hourly Services: Payment due within 24 hours of completion
Limitations of Liability
While I strive to provide excellent service, I am not responsible for disruptions caused by third-party suppliers, such as:
- Flight schedule changes, delays, or cancellations
- Accommodation issues
- Attraction changes, park hours, or availability
- Weather-related disruptions or natural disasters
I will always do my best to assist with resolving issues but cannot be held liable for events beyond my control.
Terms and Conditions
Please visit https://sensoryfriendlyvacations.com/terms-and-conditions/